Privacy
Privacy Policy for this site.
This policy describes personal-data processing on the BMF Soluções institutional site. It does not apply to MiO, MiO4u, eMiO or EAD MiO, which have their own rules in those environments.
Controller
BMF Soluções, Rua Niterói, 2199, Rio das Ostras, RJ, Brazil, postal code 28895-642. Phone +55 (22) 98802-8267 and +55 (22) 98141-8191. Data requests: contact form, subject “Other”, or the numbers above during commercial hours.
Scope
This covers pages at bmfsolucoes.com.br (Portuguese) and bmfsolucoes.com.br/en/ (English), including the contact form that opens WhatsApp. The Brand Center at /bmf-brand/ and the portals mio.app.br, mio4u.app.br, emio.app.br and ead.mio.app.br are not covered by this text.
What we collect
We only ask for personal data when you submit the contact form:
- required: name, email and message;
- optional: company and phone;
- subject from a closed list: MiO demonstration, eMiO, MiO4u, EAD MiO, Master Plan consulting, specialized services, support, finance or other;
- locale of the submission (pt-BR or en), so the team knows which language to use in the reply.
A hidden field (honeypot) exists only to block automated posts. If it is filled, the message is not treated as a genuine contact.
We do not sell lists, we do not run a newsletter signup on this site, and we do not use advertising pixels.
Why we use it
We use the data to identify you, understand the request and reply: demonstration, product, Master Plan, credits/measurement/energy, support or finance, according to the subject. The legal bases are article 7 of Brazilian Law 13.709/2018 (LGPD): consent when you continue to WhatsApp and, where applicable, legitimate interest in answering whoever contacted BMF.
We do not use these data for another purpose without prior notice, except where the law requires it.
How sending works
This institutional site does not send email from the form and does not store the message in a database. When you continue, the browser opens WhatsApp (wa.me) on +55 (22) 98802-8267, with the fields you filled in already in the chat. Meta’s WhatsApp app or WhatsApp Web handles that message under their own rules.
The hosting provider may keep usual technical logs (date, IP address, page requested) for server security and operation. That is not a BMF marketing tool on this site.
Light and dark theme
Theme preference is stored in your browser’s local storage, under the key bmf-theme, as light or dark. It is not a registration record and is not included in the WhatsApp message. See Cookies and local storage.
Sharing
The BMF team handling commercial, product, support or finance matters may see the WhatsApp conversation, according to the subject. Meta (WhatsApp) processes the message to deliver the chat. We do not share the form with advertisers.
If you click through to Instagram or the product platforms, that service’s policy applies. On WhatsApp, Meta’s terms and privacy policy also apply.
Retention
The conversation stays in BMF’s WhatsApp for as long as needed to reply, continue the conversation and meet legal or defence obligations. This site does not define a single automatic deletion deadline for the chat history in the app.
Your rights
Under the LGPD you may request confirmation of processing, access, correction, anonymization, portability where applicable, information about sharing and withdrawal of consent. Use the form or the phone numbers. You may also lodge a complaint with Brazil’s ANPD.
Security and children
The site uses HTTPS. The form requires mandatory fields and discards honeypot posts. No system removes risk entirely. This institutional site is not aimed at children; do not submit minors’ data in the form.
Changes
If we change collection (for example analytics later), this page will be updated before or when that happens. The date below is the current version.
Related documents: Terms of use and Cookies and local storage.
Last updated: 14 August 2026.